Dialogue Basics™

“That's clear - I hear what you say”

Effective dialogue is a two-way communication process that requires two key elements:

1)  An ability to direct the dialogue and enhance the discussion through the use of meaningful and appropriate questions.

2)  An Ability to effectively receive messages through enhanced listening skills.

This highly and necessarily interactive program will allow for that development.

Learning Objectives:

• Understand the types of questions and their effectiveness in generating dialogue
• Understanding the totality of the message and seeking clarification and confirmation when necessary

Duration: 1 day

Contact Innovara to learn more.